Ticket Exchange

Our friendly team will help you re-arrange your visit if you are unable to attend. To request an exchange please complete our online form at least 48 hours before the performance by CLICKING HERE

Your Visit

72 hours before the performance we’ll ask you to check-in online to confirm your attendance.

If you opted for e-tickets or print-at-home tickets, they will be emailed to you after completing check-in. E-tickets can be displayed on your mobile or smart device. Print-at-home tickets can be printed or presented on your mobile or smart device.

If you opted to collect your tickets from the box office or don’t have a smart device please visit the theatre box office on the day of the performance.

If you do not receive your check-in email or your e-tickets before your visit, please visit the box office on the day of the performance and our team will assist you.

Please use the hand sanitiser provided as you enter the theatre. Sanitiser can also be found at designated points throughout the building.

All Nimax theatres are sanitised regularly and professionally cleaned.